-Cancellation or reschedule is within 24hrs before the appointment date/time and penalty is 40% of the total booked price will be charged to the credit card on file. 

-Notice may be given to us by email, SMS (text) or by phone.

-In the event that Canada Unified Services Inc needs to cancel a scheduled cleaning appointment, a 24 hours notice will be given to the client. If Canada Unified Services fails to give a 24-hour notice, client will be offered one free cleaning.

-in the event that we are unable to access the home upon arrival, OR we are turned away at the door, a cancellation/lockout fee equal to half the service price will be charged to the credit card on file.

Sure thing, just send us your timely requests by email, SMS (text) or by phone. Or Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.

Yes, We bring our own cleaning equipments and supplies,  but let us know if you have any additional task or if you have a preferred cleaning supplies to use onsite . Otherwise, we can use our own eco-friendly products.

Credit  card information is required to hold a reservation. A 30% partial deposit may incur but You are NOT charged fully until after your cleaning is complete and we will email you the receipt immediately after payment.

-For online booking, we accept all Major credit cards.

-For in-person payment we also accept and process onsite all Major credit cards using our credit card processor. 

-We also accept etransfer, but for etransfer, Payment must be done right upon our arrival onsite. 

– unfortunately, we don’t accept cheque or cash payment for security reasons.

We always send a team of 2 house cleaners, but depending on your cleaning needs, we can send just 1 cleaner or as many as required house cleaners to complete the job properly and timely.